**SHAGY Services Private Limited**

Thank you for choosing SHAGY Services Private Limited. We strive to ensure your satisfaction with every purchase made through our platform. Please read our refund policy carefully to understand your rights and obligations regarding refunds.

**1. Order Cancellation**
   - You may cancel your order before it has been processed by the vendor. Once the vendor has started preparing your order, cancellation may not be possible.

**2. Refund Eligibility**
   - Refunds may be eligible under the following circumstances:
     - Non-fulfillment of the order due to unavailability of products or services.
     - Delivery of incorrect or damaged items.
     - Any other valid reason recognized under consumer protection laws.

**3. Refund Process**
   - To request a refund, please contact our customer support team within [number] days of receiving your order.
   - Provide necessary details such as order number, reason for refund, and supporting evidence (if applicable).
   - Our team will review your request and notify you of the approval or rejection of your refund.
   - If approved, the refund will be processed within [number] days through the original method of payment or an alternative method agreed upon.

**4. Non-Refundable Items**
   - Certain items may not be eligible for refunds, such as:
     - Perishable goods (e.g., fresh produce, dairy products).
     - Items that have been consumed or used.
     - Items purchased on special promotions or clearance sales explicitly marked as non-refundable.

**5. Contact Us**
   - For any questions or concerns regarding our refund policy, please contact us at [contact 9068906066].

**6. Amendments**
   - SHAGY Services Private Limited reserves the right to amend or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By using our services, you agree to abide by the terms of this refund policy. Thank you for trusting SHAGY Services Private Limited for your food and grocery needs.